Відео

Hey Francis, We're happy to hear that you are enjoying the new device, and we will be waiting for your review on our website.😉❤️^Michael.

Hey Mitchell, glad to know that you like it and hope to enjoy your good music for years to come with us😉💙^Maryam

Hi, we highly appreciate your valued feedback, we are and always delighted to hear from our customers, to develop our services to what suits your needs. We have flagged your feedback as voice of customer, to the concerned team for future consideration.^Maryam

@@SonyEuro Thankyou

Hey, glad that you like it 😌❤️^Maryam

Hi there, we're glad to hear that you're enjoying your Sony products and happy with the quality we always aim to deliver! We're so glad to keep you as one of our loyal family members and hope you continue to enjoy it for years to come!^Omnia

Hi, we're sorry to learn about your issue. Have you tried removing the battery pack for at least 2 minutes, then putting it back again and testing the camera? Also, you can find all the instructions for updating the firmware of this camera here: cutt.ly/XekNfjT4 ^Mazen

Hi Mark, please check out examples of different shooting settings in different applications by your camera here in our photo gallery: cutt.ly/HekNu6Yq ^Mazen

@@SonyEuro Hi thanks - the information on these gallery images is everything but AF mode.

Hi Mark, you can find the AF settings here: cutt.ly/ielwLqLJ ^Omnia

Hi Arun, you can use the Sony Headphones Connect app with the WH-CH520, you can find more info here: cutt.ly/0ekJjXwj ^Omnia

Hi Joseph, glad to hear that video help in troubleshooting the issue with your headphones ^_^ Feel free to reach us anytime if you need any help.^Omnia

Hi Durshi, the WH-CH720N don't fold or come with a case inside the box, to learn more about the unit, check this link: cutt.ly/qekQbHMY ^Omnia

Hi DD, we highly appreciate your valued feedback, we're glad to hear that you're enjoying your Sony products and happy with the quality we always aim to deliver!^Omnia

Hi Anuradha, sorry top hear about this! Could you try to test the headset with other devices and check if the same thing will happen or not? Also, can you make sure that it's up-to-date as the firmware version here: cutt.ly/xekmarmb , and let us know the outcome to be able to assist further.^Omnia

@@SonyEuro just gave it to the service centre and they are gonna replace it...let's see how the new ones perform 🥲🥲

Hi there, The Theatre U gets connected through Bluetooth, so if the Xbox supports Bluetooth with A2DP profile, you can connect it to it, but if it doesn't the connection won't be possible as the neckband doesn't support wired connection. Same goes for your Bravia TV, if the TV supports A2DP Bluetooth profile, it should work fine with the neckband, you can find more info here: cutt.ly/NeknnYkG ^Omnia

@@SonyEuro hi there, I have found out that my Xbox doesn’t support A2DP Bluetooth. However my Sony tv does and it supports Dolby Atmos too! My question is now… will I be able to play my Xbox in Dolby Atmos if I connect the neckband to the tv instead of my Xbox, will the sound travel from my Xbox which has Dolby Atmos through my tv which also has Dolby Atmos to the neckband? Thanks

Hi there, Dolby Atmos needs HDMI connection to be obtained, as it doesn't transfer through Bluetooth, however, could you provide us with the model of your TV to be able to confirm?^Omnia

It is a Sony XR55A84LU. My xbox is a series X. Please can you explain how I can get Dolby Atmos from my Xbox with this Neckband specifically for my Xbox given that the Xbox is not Bluetooth compatible. I.e the tv is Bluetooth compatible and my Xbox series X has Dolby Atmos capability. If I can not get Dolby Atmos through this system and will not connect via blue tooth to my Xbox how does the tv know how convert the sound from my Xbox to Dolby Atmos using this neckband? Also what kind of sound quality can I get? My Xbox is currently connected via HDMI to my Sony tv through the eARC input hdmi. Although currently I am using Xbox headset from which I get Dolby Atmos and DTS but due to some tinnitus it’s quite irritating when my ears are covered with the headphones hence am looking to get this neck band which I think would be more comfortable. I am guessing I can get Dolby Dolby Atmos from my tv to this neckband as it is Bluetooth compatibility.

Hey, After checking it for you, we can confirm that Dolby Atmos can only be obtained via the HDMI connection with the EARC port but not through the Bluetooth connection as it is TV related restriction, and you can know more about it here: cutt.ly/1ek9BG7e ^Michael

Hi DD, this video showcases how Dolby Vision and Dolby Atmos enhance video and audio quality, providing a more immersive entertainment experience.^Omnia

Bonjour Bidule, Nous aimerions vous demander de partager plus d'informations sur le problème afin que nous puissions vous aider. Contactez-nous sur le lien suivantcutt.ly/dwMXCsJ9 >Soukaina

@@SonyEuro les photos serons toujours de bonne qualité ? Pas de changement sur le mark II en photo ?

Bonjour Bidule, L'appareil restitue avec fidélité les couleurs et les textures de la peau, quel que soit l'éclairage. Grâce à ses capacité optimisées, il capture des portraits plus nuancés, et les teints de peau sont optimisés individuellement pour les films et les photos, Veuillez consulter le lien suivant pour plus d'informations : cutt.ly/gekmoGiY > Soukaina

Hi, you can record 120 fps videos in slow motion using the main camera. ^Mazen

Thanks for your feedback! That's music to our ears. :) ^Mazen

Hi, we highly appreciate your valued feedback, we are always delighted to hear from our customers, and are always working to develop our products to what suits your needs. We have flagged your feedback as voice of customer, to the concerned team for future consideration. ^Mazen

Hello, we're sorry to hear that you're facing battery issues with your Sony WF-1000XM4 headset. Having read your feedback about this issue, we would like to be able to offer some assistance, so please don't hesitate to contact us using the details here: cutt.ly/JwU9zuYo ^Mazen